Strategic Client Engagement Manager

Protea Global BPO (Pty) Ltd t/a Shorza

We are looking for an experienced Strategic Client Engagement Manager to join our team, supporting the continued growth of two established UK workforce solutions businesses. This is a business development and strategic client engagement role focused on opening doors, building relationships with senior decision makers and generating high-quality commercial opportunities across the UK market.

You’ll take ownership of a defined portfolio of target accounts, working closely with Business Development, Marketing and Bid teams to understand potential clients, identify the right stakeholders and create meaningful engagement that feeds into the wider sales pipeline.

  • Researching and developing a portfolio of strategic UK target accounts.
  • Identifying and engaging senior decision makers across Talent, Procurement and other key business functions.
  • Using phone, email, LinkedIn and Sales Navigator to open doors, build relationships and generate qualified meetings.
  • Running personalised outreach, sales sequences and longer-term nurture campaigns.
  • Working closely with Marketing to use content, insights, campaigns and events to engage target customers.
  • Maintaining accurate activity and pipeline information using HubSpot or similar CRM platforms.
  • A strong background in business development, 360° recruitment or strategic account development within recruitment or workforce solutions.
  • A genuine passion for winning new business, opening doors and creating commercial opportunities.
  • Confident engaging senior decision makers across phone, email and LinkedIn.
  • ​​​​​​​Resilient, tenacious and comfortable working with longer sales cycles and plenty of rejection along the way. ​​​​​​
  • Naturally curious with strong research, communication and relationship-building skills. ​​​​​​​
  • Highly organised, structured and comfortable managing multiple target accounts and follow-ups. ​​​​​

Send your CV to ***email_hidden***

If you don’t hear from us within 14 days, please consider your application unsuccessful. By submitting your CV, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.