Intern Quality Assurance Administrator

Cubix – Where Your Career Starts- We are Offering A 12-month paid internship that provides hands-on experience.

At Cubix, interns get more than just work experience — they get the opportunity to learn, grow, collaborate and make an impact in a dynamic and fast-paced environment. With supportive teams, exciting opportunities and room to develop your skills, Cubix is where your career journey begins.

Cubix — Start your journey. Build your future. Make your mark.

Purpose of the Job: To provide effective administrative and operational support to the QA management team and the wider campaign, ensuring that QA processes, reporting, workload allocation and administrative requirements are completed accurately and within the required timelines.

Key Responsibilities

• Allocate and monitor daily QA workloads to ensure SLA and evaluation targets are consistently achieved.
• Provide administrative support to the QA department, including filing, documentation, team structure updates, procurement, and process-flow maintenance.
• Monitor and communicate process, script, product, and procedural changes to relevant teams.
• Prepare and distribute weekly, monthly, and ad hoc QA reports, including SLA, GRC monitoring, capacity, and commission-related reports.
• Identify and escalate SLA risks, performance gaps, and operational issues to the QA Manager.
• Manage voice log and call retrieval/uploading processes, including FileZilla and calls required for business and banking requirements.
• Provide operational support to the QA team in the absence of the Team Leader.
• Assist with the coordination of incentives, team-building activities, stationery, and departmental requirements.
• Maintain accurate QA records, meeting minutes, and departmental documentation.
• Provide QA information and reporting support to internal stakeholders and the wider business.

Minimum Requirement

• Must be a South African Citizen.
• Must have a National Senior Certificate (Grade 12).
• Completed Relevant Diploma or Degree – Required or Preferred, such as:
• 3-year National Diploma, Degree or Honours qualification in Business Administration from a recognised public tertiary institution.
• SSIS, data analysis, and reporting.
• Diploma/Degree in a related field
• Must have a clear criminal record
• Must have a clear ITC record
• Must be between the ages of 18 and 35.Must NOT currently be employed or participating in another internship or learnership programme.

Why Join Cubix?

This is an opportunity to build your career in Quality Assurance and gain practical industry experience.

Important Notice

Thank you for choosing Cubix as your employer of choice. Please note that only suitably qualified candidates will be considered.

If you do not hear from us within 14 working days, please regard your application as unsuccessful.

We wish you every success in your future endeavours.

Apply Now and Take Your Career to the Next Level with Cubix!