Driver Code 14 - Epping

Overall Responsibility

Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules and must work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client in a polite and prompt manner. Comply with and HACCP or IS022000 requirements.

Focus Area 1: Maintain safe, healthy and risk-free working environment

• Adhere to SHP Safety, Health & Environment (SHE) standards in all daily activities.
• Participate in safety observations, follow established safety processes, and report or escalate identified gaps.
• Implement and sustain 5S standards in the designated work area, maintaining workplace organization and discipline.
• Always adhere to safe working practices
• Follow all standard operating procedures (SOPs), risk assessments, and safe work instructions.
• Conduct pre-task safety checks before starting equipment or processes
• Comply with and HACCP or IS022000 requirements
• Apply basic hygiene and sanitation and adhere to food safety related rules and activities as per factory instructions
• Perform Food Safety and Quality related activities as part of the FSMS and QC functions

Focus Area 2: Manufacturing Excellence culture

• Consistently follows Manufacturing Excellence (ME) pillar tools and standardized work processes.
• Adhere to structured shift handover requirements to ensure operational continuity and information accuracy.
• Maintain the Operator Workstation concept throughout the shift
• Perform assigned Autonomous Maintenance tasks in accordance with established standards.
• Take responsibility for basic equipment condition, inspection, cleaning, and lubrication activities.
• Report equipment abnormalities and support restoration to basic conditions.
• Support the continuous improvement culture
• Drive manufacturing excellence pillars on the shopfloor

Focus Area 3: Driver

• Conduct pre-trip inspections prior to the start of each shift of the truck and advise supervisor of any issues
• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Assisting with loading and unloading items from vehicles
• Accepting payments for delivered items
• Providing excellent customer service, answering questions, and handling complaints from clients
• Adhering to assigned routes and following time schedules
• Abiding by all transportation laws and maintaining a safe driving record
• Operating equipment and machines, such as cars and trucks
• Act as a checker operator
• Assist with counting and picking stock
• Schedules and other monthly KPI’s will be established to maximize the effectiveness of this support.

Focus Area 4: Reporting

• Preparing reports and other documents relating to deliveries
• Handover concerns or queries to the Shift Supervisor

Minimum Requirements

• High School Diploma or equivalent
• Valid driver's Code 14 license, with a clean driving record with no medical or criminal record that would disqualify the driver from obtaining a PDP
• 1-3 years super-link driving experience
• Valid forklift license

Skills And Competencies

• Strong time management and customer service skills
• Customer service-oriented with excellent communication abilities
• Physical capability to walk, drive, lift, and carry heavy items for extended periods

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.

Job Reference Code: J529