Bookings Clerk, East London

Sheldon Recruitment

We are seeking a Bookings Clerk for a permanent vacancy based in East London, Eastern Cape

Applicants are required to meet the following criteria:

Previous experience in a similar role or in customer service and administration
Matric, with tertiary advantageous
Fluent in English with excellent verbal and written communication skills
Computer literate, with a good working knowledge of MS Office
Strong organizational and time management abilities
Detail-oriented with a focus on accuracy and attention to customer needs
Ability to work independently and collaboratively in a fast-paced environment
Driver’s license
Exceptional customer service skills and problem-solving abilities
The candidate has to be professional, and well presented with excellent communication skills
Working hours : Monday to Friday : 07h00 – 17h15

The successful applicant would be responsible for, but not limited to:

Manage service bookings, appointments, and reservations efficiently and accurately
Interact with customers in a professional and friendly manner, providing assistance and resolving inquiries or issues
Coordinate with Service Advisors, Workshop Foreman and Service Manager to ensure seamless scheduling and smooth operations
Maintain accurate records of bookings, customer information, and related documentation
Use computer systems and software to manage bookings, update databases, and generate reports

To apply email detailed CV and supporting documentation through to ***email_hidden***

If you have not received a response within 7 working days, please consider your application unsuccessful.