Employee Relations Specialist

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.

Icebolethu Group is calling for suitable candidates to apply for the permanent position of Employee Relations Specialist within the Group Human Resources Department. The position will be based at our office located in Durban; the successful candidate will be required to perform tasks supporting Group Human Resources Manager.

Minimum Qualifications

• Bachelor’s Degree in HRM/Industrial Relations/ LLB

• 3 - 5 years’ experience in insurance, retail, funeral and / or manufacturing environment.

• People management experience.

• Excellent communication skills.

• MS Office, including Word, Excel and PowerPoint Skills.

• Ability to work well under pressure and work long hours.

• Ability to work independently.

• Ability to meet deadlines.

• Confidentiality, tact, and discretion when dealing with employees.

• Must be a team player.

• Valid driver’s license

Skills and Competencies required.

• Prioritizing and resource allocation.

• Judgment.

• Integrity.

• Communication. Operational excellence.

• Act as the liaison between the senior management and the employees with regards to any HR and ER related matters.

• Provide employee relations guidance, explain and provide advice to management employees about company and governmental rules, regulations, and procedures, and need for compliance

• Facilitate disciplinary actions to be taken against employees, this will include the drafting of charges and coordinating disciplinary hearings.

• Serve as a primary point of contact for employee relations issues, including grievances, disciplinary actions and poor performance management.

• To be the first point of contact to the business for all ER process and policy queries and/or issues.

• Ensure the development, implementation, and communication of HR policies and procedures.

• To provide an end-to-end case management service with regards to all ER processes, including but not limited to discipline management, poor performance management, grievance management and sick leave management

• Prepare & represent the employer at CCMA in conciliations, in mediation and arbitrations.

• Prepare relevant pleadings including but not limited to: objections, preliminary points, heads and closing arguments, oppositions to condonations, recissions etc.

• Prepare in house employee relations training material and conduct training in accordance with business unit need.

• Facilitate & conduct grievances, investigations, suspensions, disciplinary enquiries, appeals, incapacities and retrenchments.

• Ensure adherence to both substantive and procedural fairness in the above-mentioned areas as well as compliance with internal HR and ER standard operating procedures.

• Compile and report on employee relations activity on a monthly basis.

• Adhoc tasks allocated by senior management.

• Identify risk areas & advise on mechanisms to mitigate risk.

• Support Project tasks, plan and manage all projects within timelines, actively support and lead projects.

• Provide leadership to the operations.

• Provide training on employee relations, chairing of hearings and initiating hearings.

• Actively support change management.

• Excellent analytical abilities.

ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT

NB* We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Colored, Indian candidates are encouraged to apply.

Please submit your detailed Job Application/Resume and or CV’s to: ***email_hidden***

Closing date for CV submissions is Friday, 31 January 2025.

NB: Applicants who have not clarified the position or reference number on the SUBJECT LINE will not be considered).