Observability Engineer

Team - V1 Technology Operations

Working Pattern - Hybrid - 2 days per week in the Vitality Sandton Office. Full time, 37.5 hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role

• Proven OpenTelemetry Implementation Expertise
• Strong CI/CD Pipeline Integration Capability
• Advanced APM Platform Mastery

What this role is all about

We are seeking an Observability Engineer to join the Platform Operations function, reporting to the Head of Platform Operations. This role is responsible for designing, implementing and maintaining observability solutions that provide deep visibility into the health, performance and reliability of applications and infrastructure. The position plays a critical role in strengthening platform resilience, improving incident response capabilities and enabling data-driven operational decision making across complex cloud and distributed environments.

Key Actions

• Design and implement observability frameworks across distributed systems and cloud-based environments
• Establish standards for metrics, logging, tracing and monitoring to improve visibility across applications and infrastructure
• Build and maintain dashboards that provide real-time insight into system performance, availability and reliability
• Implement intelligent alerting solutions that reduce noise and improve issue detection and response times
• Develop and enhance centralised logging and distributed tracing capabilities to support root cause analysis
• Support incident response activities by providing actionable diagnostics and operational insights
• Identify observability gaps through post-incident reviews and drive continuous improvement initiatives
• Automate observability processes using scripting, Infrastructure-as-Code and platform tooling
• Integrate monitoring, logging and observability practices into CI/CD pipelines and engineering workflows
• Collaborate with DevOps, SRE and development teams to embed observability-first practices across the organisation

What do you need to thrive?

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field, or equivalent industry experience
• 5+ years’ experience in DevOps, Site Reliability Engineering, Platform Engineering or a similar technical role
• 5+ years’ hands-on experience working with observability tools and platforms
• Strong knowledge of cloud platforms including AWS, Azure or GCP
• Experience working with Kubernetes and containerised environments
• Understanding of microservices architectures and distributed systems
• Experience with AIOps and predictive monitoring approaches
• Knowledge of FinOps principles and cost observability practices
• Experience with monitoring and observability tools such as Prometheus, Grafana, Dynatrace or similar platforms
• Knowledge of CI/CD tools and Infrastructure-as-Code technologies including Terraform, ARM or CloudFormation

So, what’s in it for you?

• Bonus Schemes - A bonus that regularly rewards you for your performance
• Retirement support - We will match your contributions up to 5% of your salary
• Health & wellbeing - Discovery Medical Health Scheme
• Financial protection - Life assurance, income protection and short and long-term disability insurance

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, w e will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.