Astron Fuel Station Site Manager

The Site Manager is accountable for the safe, compliant, customer-focused and profitable operation of Astron Olympia. The role leads the forecourt, convenience retail and deli operations; protects fuel, cash and stock controls; develops a dependable leadership team; and converts operational information into disciplined action.

The successful person must be able to run a strong site through people and systems—not only through personal presence—and demonstrate the potential to assume responsibility for more than one fuel station as the business grows

1. HES, legal and operational compliance

• Implement and verify health, environmental and safety controls, emergency readiness, PPE, incident and near-miss reporting.
• Stop or contain unsafe operations immediately and escalate material incidents in accordance with procedure.
• Maintain required site records, inspections, training and corrective-action evidence; ensure applicable food-safety controls in the deli.

2. Fuel and wet-stock control

• Supervise deliveries, dips, meter/pump readings, reconciliations, variances and authorised adjustments.
• Investigate exceptions promptly, protect evidence and escalate suspected loss, leakage, fraud or equipment faults.
• Maintain product availability without weakening receiving, tank-capacity or segregation controls.

3. Retail, deli and inventory management

• Drive shop and deli sales, availability, merchandising, pricing accuracy and promotion execution.
• Control receiving, counts, stock rotation, expiry, waste, shrinkage and supplier discrepancies.
• Ensure cleaning, hygiene, temperature, allergen and food-handling procedures are followed where applicable.

4. Financial and cash controls

• Ensure accurate transactions, cash-ups, banking, safe controls, refunds, paid-outs and shift reconciliations.
• Review daily and weekly performance, gross margin, controllable costs and labour deployment.
• Investigate unexplained variances without prejudging employees and take the correct operational or employment route.

5. People leadership and labour management

• Plan staffing and rosters for a 24-hour operation; manage attendance, leave, handovers and shift coverage.
• Recruit, induct, train, coach and performance-manage employees consistently using approved processes and evidence.
• Maintain constructive employee and union relations and apply employment contracts, company rules and applicable MIBCO requirements.

6. Customer experience and brand execution

• Set visible service standards and resolve complaints professionally and promptly.
• Maintain clean, safe and fully operational customer areas, amenities, signage and displays.
• Use customer feedback and observed service patterns to improve execution.

7. Maintenance, security and loss prevention

• Ensure faults, breakdowns and maintenance requirements are recorded, prioritised, escalated and closed.
• Apply access, key, alarm, CCTV, contractor and after-hours security controls.
• Coordinate emergency response without compromising evidence, reporting or employee safety.

8. Reporting and continuous improvement

• Produce accurate, timely daily, weekly and monthly reports with clear actions and owners.
• Analyse trends rather than isolated results; identify root causes and verify that corrective actions are sustained.

Standardise effective routines and develop management capability suitable for future multi-site operations.

• Grade 12 / Matric. A relevant business, retail, operations or commercial qualification is advantageous.
• At least 5 years’ progressively responsible retail, petroleum forecourt, convenience-store or comparable high-volume operations experience, including at least 3 years in a management role.
• Demonstrated accountability for staff, rosters, commercial results, cash/stock controls, compliance and customer service.
• Strong working knowledge of basic financial measures, reconciliations, labour deployment, inventory control and operational reporting.
• Computer literacy, including spreadsheets, email, point-of-sale/back-office reporting and the ability to learn required systems.
• Valid driver’s licence and reliable transport, with the ability to respond to site requirements and travel between operations where reasonably required.
• Knowledge of petroleum retail HES standards, MIBCO, South African labour practice and food-service controls is strongly advantageous.

If you meet the requiremetns and you are looking forward to join a dynamic team, send your CV to ***email_hidden***