KZN - Flexicare Telesales Consultant - Park Square

Discovery Limited

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Telesales.

Key purpose

To achieve targets that will grow Discovery Gap. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get clients to be healthier.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

Consistently achieve monthly sales and activations target set by the business
Communication to members telephonically and email
Attending to general administration
Conduct financial needs analysis
Meet all Quality and Compliance requirements
Overcome objections

Personal Attributes And Skills

Target Driven
Team Player
Goal orientated
Self-motivated
Ability to perform under pressure
Adapt to change
Persuasiveness
Resilience/Tenacity
Sound Time Management
Self-managed
Attention to detail
Ability to learn quickly and apply knowledge
Speak fluently (accent neutral) English/Afrikaans
PC literacy, email, word, excel

Qualification & Experience

Matric
At least 1- 2-years sales experience, preferably in an outbound telesales environment
Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage
PC Literacy Email, word, excel
Tertiary qualification would be an added advantage
NQF level 5 and RE5 qualification

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.