Client Relationship Manager-Cape Town

Our client in Cape Town is seeking 2 Client Relationship Managers, one for the Cape Town region and one for Cape Winelands

Stakeholder Engagement & Relationship Management

• Build and maintain strong relationships with key stakeholders, clients, partners, and executives.
• Act as the primary point of contact for strategic accounts and senior-level engagements.
• Facilitate productive discussions and drive stakeholder alignment on business objectives.
• Manage stakeholder expectations and ensure high levels of satisfaction.
• Facilitation & Workshop Leadership
• Plan, facilitate, and lead workshops, meetings, and strategic sessions.
• Guide discussions to achieve desired outcomes and actionable decisions.
• Present complex information clearly and confidently to diverse audiences.
• Foster collaboration and participation among stakeholders at all levels.

CRM Management & Customer Insights

• Maintain accurate and up-to-date customer information.
• Analyse CRM data to identify trends, opportunities, and areas for improvement.
• Develop and implement strategies to improve customer engagement and retention.
• Generate reports and insights to support decision-making and business growth.

Executive Engagement

• Prepare and deliver professional presentations to executive committees and board-level stakeholders.
• Communicate strategic recommendations with confidence and credibility.
• Influence decision-making through data-driven insights and effective stakeholder management.
• Represent the organisation in high-level meetings and industry forums.

Business Development & Growth Support

• Identify opportunities to expand relationships and grow business value.
• Support proposal development, client presentations, and strategic initiatives.
• Contribute to revenue growth through effective relationship management and stakeholder engagement.
• Monitor market trends and provide recommendations to enhance organisational performance.

Reporting & Strategic Communication

• Prepare high-quality reports, presentations, and briefing documents.
• Communicate project progress, risks, and opportunities to senior management.
• Ensure timely and accurate reporting on stakeholder engagement and CRM activities.
• Translate complex information into clear, actionable insights.

• A relevant tertiary qualification in bachelor’s degree in commerce or business administration
• Proven experience in stakeholder engagement, or client relationship management.
• Hands-on experience with CRM systems and customer data management.
• Demonstrates a strong executive presence and the ability to engage confidently and effectively in boardroom settings.
• Excellent presentation, communication, and influencing skills.
• Strong analytical and problem-solving abilities.

R50000 CTC

If you meet the requirements, please kindly submit your CV to ***email_hidden***