Onsite IT Support Technician
Legends IT
Onsite IT Support Technician
Location: Port Elizabeth
Legends IT.biz is looking for a customer-focused Onsite IT Support Technician to provide end-user support in a fast-paced business environment.
Key responsibilities
• Provide onsite IT support to end users.
• Diagnose and resolve hardware, software and application issues.
• Manage incidents and service requests through to resolution.
• Install, configure and maintain IT equipment.
• Log and document all support activities accurately.
• Escalate complex issues to the relevant support teams.
• Maintain excellent customer service and clear communication.
• Work flexibly and provide rotational cover when required.
Requirements
• Previous desktop, service desk or onsite IT support experience.
• Knowledge of Windows, Microsoft 365 and end-user hardware.
• Strong troubleshooting and communication skills.
• Relevant IT qualifications will be advantageous.
• Must be based in Port Elizabeth.
To apply: Send your CV to ***email_hidden*** with the subject line
“Onsite IT Support Technician – Port Elizabeth.”
Please include your availability, current location, notice period and salary expectation.