IT System Support Technician

Numeral Group

We’re Hiring: IT System Support Technician

Location: Pretoria

Numeral is looking for an experienced, hands-on IT System Support Technician to join our team.

We’re looking for someone who is technically strong, customer-focused and enjoys solving problems. You’ll be responsible for supporting our users, hardware, software, networks and IT systems, ensuring that everything runs smoothly and efficiently.

The role will suit candidates with experience in:

IT System Support
IT System Technician
IT Network Support
IT Network Technician
Microsoft 365 Support / Administration

Key Responsibilities

Provide day-to-day IT and helpdesk support
Troubleshoot hardware, software and network issues
Install and configure software and user access
Maintain laptops, desktops and other IT hardware
Support Microsoft 365 and business applications
Monitor and maintain networks and connectivity
Manage helpdesk tickets and provide efficient user support
Assist with websites, domains and cPanel administration
Support systems including Atera, UniFi and other business platforms

What We’re Looking For

10+ years’ experience in IT support
Relevant IT certification such as A+, N+ or similar
Strong troubleshooting and problem-solving skills
Microsoft 365 administration experience would be advantageous
Network administration experience, preferably UniFi
Experience with desktop/laptop and Mac support
Strong communication and customer-service skills
A proactive, positive and professional approach
Ability to work under pressure and as part of a team

Experience with Pastel, Atera, Hikvision CCTV, Gallagher Access or 3CX would be advantageous.

If you're an experienced IT professional looking for your next opportunity and enjoy being the person who makes sure everything just works, we'd love to hear from you.

Apply now or send your CV to ***email_hidden***

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