RETAIL ASSISTANT

Kite Lab • Langebaan

We’re looking for a presentable, energetic and well-spoken Retail Assistant to join our surf & watersports shop in Langebaan.

If you live and breathe the surf, kite, beach and outdoor lifestyle, know your surf brands and enjoy working with people, we’d like to hear from you.

• Customer service — welcome customers, understand what they need and provide friendly, helpful assistance.
• Sales — recommend and sell clothing, wetsuits, surfboards, kitesurfing equipment, accessories and lifestyle products.
• Product knowledge — learn the brands, products and equipment sold in the store.
• Cash & POS duties — process cash and card payments, operate the POS system and assist with daily cash-up procedures.
• Stock management — receive deliveries, unpack and check stock, replenish shelves and keep stock organised.
• Shop presentation — keep the store clean, tidy and presentable throughout the day.
• Visual merchandising — maintain product displays, clothing racks, shelves and window displays.
• Customer queries — assist with product questions, returns, exchanges and general customer enquiries.
• Stock control — help with stock counts and report missing, damaged or low-stock items.
• Store maintenance — ensure products and equipment are correctly displayed and the shop floor remains organised.
• Teamwork — work closely with the Retail Manager and other staff to achieve sales and customer-service goals.
• Opening & closing — assist with opening and closing procedures when required.
• Promotions — assist with sales promotions, new product launches and store events.
• Lifestyle representation — represent Kite Lab professionally and contribute to the surf, kitesurfing and outdoor lifestyle culture.

• Matric / High School Diploma required
• College, tertiary or relevant post-school qualification advantageous
• Previous retail or customer-service experience advantageous
• English as a first language, or excellent spoken English, is essential.
• Basic mathematics and cash-handling ability
• Basic computer literacy
• Presentable, reliable and customer-focused
• Knowledge of surf, kitesurfing and lifestyle brands advantageous
• Must be willing to work weekends, public holidays and during busy seasonal periods

• Contract period: 7 months
• Basic salary: R10,000 per month
• Performance-based bonus: Additional performance incentive based on individual and store sales performance
• Potential for permanent employment: Opportunity for permanent employment following successful completion of the 7-month contract and based on performance and business requirements.
• Working hours: Includes weekends, public holidays and busy seasonal periods as required.

THIS IS A LIFESTYLE — NOT JUST A JOB.

If you have the retail experience, leadership skills and personality to fit into the Kite Lab culture, we would like to hear from you.

Apply by email only: ***email_hidden***

Please send your CV and a short introduction about yourself, including why you believe you would be a good fit for Kite Lab.

NO IN-STORE APPLICATIONS

Please do not hand CVs in at the shop. Applications will only be accepted by email.