Computer Operator MMH260916-1

Momentum

Role Purpose

Perform the required day to day operational processes and procedures, ensuring all services and infrastructure

meets the operational targets and to assist the senior with production runs.

Duties and Responsibilities

Monitor the performance of operations to ensure that service quality is adhered to.
Follow and perform the accurate escalation processes and communicate on the relevant incidents.
Identify business risks to the company and escalate accordingly.
Collaborate and work with the infrastructure teams to deliver required service levels.
Maintain and produce required operational documentation.
Operate systems according to procedures.
Perform regular checks
Monitor the day to day operations, system and services of internal infrastructure.
Identify any fault with systems or services and escalate accordingly.
Assist Team Leader with all documentation to be kept current & relevant.
Monitor system activity batch jobs, devices .
Operate, monitor and maintain computer systems.

To identify system failures and errors and follow the agreed procedure as specified for each system or application.
In event of system failures provide first and second line support.

To ensure system checks are done within time scales defined.
Monitor Dashboards
To ensure that all scheduled tasks are running on time and in accordance with the relevant procedures.
Accuracy with following procedures and requests.

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