2x Junior Transport Controllers

Be An Essential Part Of Everyday Life

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.

So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.

We are offering an exciting opportunity for the position of 2x Junior Transport Controllers. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.

Role Outline

Supports logistics operations by coordinating daily vehicle dispatches, monitoring driver routes, and managing documentation to ensure timely, compliant, and cost-effective cargo movement. Acting as a liaison between drivers, clients, and management, they assist with real-time tracking, administrative updates, and addressing operational disruptions

Key areas of responsibility include

• Daily Dispatch and Operations Planning: Assist with planning daily loads, coordinating vehicle assignments, and optimizing routes to ensure cost-efficiency.
• Driver Management and Communication: Serve as the primary point of contact for drivers to provide instructions, troubleshoot issues, and monitor performance.
• Tracking and Monitoring (Track & Trace): Monitor vehicle locations in real-time using GPS systems to ensure on-time deliveries/collections and manage exceptions.
• Transport Documentation and Administration: Collect, verify, and file Proof of Delivery (PODs) and other documentation, such as loading notes, and maintain accurate electronic records.
• Customer Service and Communication: Communicate proactively with clients regarding shipment status, delays, and ETA updates.
• Compliance and Safety: Ensure that all vehicles and drivers comply with company policies, roadworthiness requirements, and legal safety regulations.
• Deviation and Issue Management: Identify and resolve operational disruptions, such as breakdowns, accidents, or delays.
• Reporting: Prepare daily reports on load performance, vehicle utilization, and fuel usage for management review.

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management (advantageous).

Experience

• 1-3 years’ experience in transport/ logistics environment

Skills/Competencies

• Excellent communicator (Verbal & Written)
• Interpersonal skills
• Computer literacy (MS Office, transport management systems)
• Good analytical and numerical skills
• Willingness to work irregular hours, including early mornings, after-hours, and weekends.

Languages

• English - verbal and written
• At least 1 other language - Desirable