Catering Supervisor - Night Shift

Duties & Responsibilities

• Supervise and coordinate all night shift catering operations.
• Ensure food is prepared, presented, and served according to agreed quality standards.
• Lead and manage catering staff to ensure operational efficiency.
• Monitor attendance, productivity, and performance of employees on shift.
• Ensure compliance with food safety, hygiene, HACCP, and health and safety standards.
• Conduct stock counts, manage inventory, and report shortages or variances.
• Assist with production planning and meal service requirements.
• Ensure all equipment and work areas are clean and maintained.
• Build and maintain positive client and customer relationships.
• Monitor costs, reduce waste, and support profitability objectives.
• Drive a culture of customer service excellence and continuous improvement.
• Monitor productivity levels and implement corrective actions where required.
• Ensure compliance with Tsebo's quality management systems and client service level agreements (SLAs).
• Support the Unit Manager in achieving financial, operational, and customer satisfaction targets.
• Complete shift reports and communicate operational updates effectively

Skills and Competencies

• Working with People
• Adhering to Principles and Values
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Coping with Pressures and Setbacks
• Achieving Personal Work Goals and Objectives

Qualifications

• Matric
• 2-3 year relevant experience
• Professional Cookery, or a related field (Advantageous)
• Computer Literacy (MS Office Suite) is required.