National Account Manager - Deli & non-SAF

Position Title: National Account Manager - Deli & non-SAF

Position Type: Regular - Full-Time

Requisition ID: 44845

Key Purpose

The National Account Manager is responsible for driving volume, revenue, and profitability across Pure Play, Hybrid, and MEU distributor footprints while positioning McCain as an indispensable strategic partner to its customers.

Core Responsibilities

• Relationship Management: Build and maintain long-term partnerships with key national accounts, including contract caterers, to increase share of wallet and deepen operator penetration.
• Trade Investment Management: Compile and manage the annual trading terms budget, negotiate for maximum ROI, and report performance to stakeholders monthly and quarterly.
• Customer P&L & Trade Spend: Own volume (tonnage), NSV, and GP targets per customer, and leverage Revenue Growth Management (RGM) principles.
• Customer Growth Plans: Use data, market intelligence, and joint business planning to identify and commercialise growth opportunities, including new operator acquisition.
• Promotional Execution: Lead key initiative launches, customer campaigns, and structured business reviews with customer head offices and branches.
• Demand Accuracy & Supply Intelligence: Monitor inventory pipelines and depot ROS, and feed market intelligence back to the demand and sales teams.
• Functional Execution: Deploy strategy to regional teams, drive CRM (Salesforce) discipline, and hold Regional Specialists accountable for execution excellence.
• Cross-Functional Collaboration: Partner with Marketing, Category, Finance, Supply Chain, Culinary, and Customer Service to align on customer commitments.

Qualifications & Experience Required

• BCom Degree in Business Management, Marketing, Commerce, or a related hospitality/commercial discipline (preferred).
• 5+ years in FMCG with Key Account Management experience and a proven national account execution track record.
• Working knowledge of P&L mechanics, trade spend management, pricing compliance, and Power BI dashboards.
• Demonstrated success in B2B client acquisition and building multi-level customer relationships.
• High willingness to travel extensively across the assigned region.

Key Competencies

Technical skills include an in-depth understanding of sales performance metrics, analytical ability, and problem solving. Behavioural attributes include being proactive, results-driven, innovative, an excellent communicator, and able to thrive in fast-paced environments with constant change.

Stakeholders

Internally: Supply Chain, Finance, Marketing, Demand Planning, and Category. Externally: Customers, End Users, and Sales Partners.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .

Job Family: Sales

Location(s): ZA - South Africa : Gauteng : Johannesburg

Company: McCain Foods (S Africa)