Senior Application Support Engineer (Client Platform)

Our client is seeking a technically strong Senior Application Support Engineer to take ownership of complex client-facing application issues across application code, desktop technologies, server environments and enterprise networks. This is an opportunity for a hands-on technical professional who enjoys solving problems end to end rather than simply escalating them.

Key Responsibilities

• Diagnose and resolve complex application, desktop and server-side technical issues.
• Read and interpret C# code, stack traces, logs and application behaviour.
• Troubleshoot Vue.js and Electron applications, including DevTools, state management, IPC, packaging and auto-update issues.
• Make small, safe fixes within an Angular web application when required.
• Install, configure and troubleshoot .NET console applications across Windows and Linux server environments.
• Investigate firewall, proxy, certificate, allowlisting and network-path issues within enterprise environments.
• Use Azure Monitor and Log Analytics for operational troubleshooting and proactive issue identification.
• Conduct remote installations, technical walkthroughs and troubleshooting sessions with enterprise IT teams.
• Own technical cases through to resolution and improve documentation and troubleshooting processes.

Requirements

• 5+ years' experience in technical support, solutions engineering or platform engineering.
• At least 2 years' client-facing experience.
• Hands-on C# experience with the ability to diagnose application code and stack traces.
• Strong hands-on Vue.js and Electron diagnostic experience.
• Working knowledge of Angular, including components, services, routing and state.
• Comfortable working from the command line in Windows and Linux environments.
• Experience troubleshooting complex enterprise infrastructure and networking issues.
• Proficiency with Azure Monitor and Log Analytics.
• Strong written and verbal communication skills.
• A methodical, ownership-driven approach to technical problem solving.

Only shortlisted candidates will be contacted.

Submit your CV to ***email_hidden*** or call 021 555 0432.

Visit our website for more exciting career opportunities: https://mspstaffingza.co/

Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.