Food Service Assistant - Healthwise

Tsebo Solutions Group

Duties & Responsibilities

  • Prepare and present high-quality meals, fast foods, snacks, and sandwiches in accordance with Tsebo standards and client requirements.
  • Maintain exceptional food hygiene, safety, and cleanliness standards in line with company policies and statutory regulations.
  • Support stock control processes, including stock counts, stock rotation, and minimizing wastage.
  • Deliver excellent customer service and build positive relationships with customers and colleagues.
  • Ensure all customers are greeted warmly and assisted in a professional, friendly, and courteous manner.
  • Consistently provide service excellence in line with Tsebo's customer experience standards.
  • Prepare food items efficiently while maintaining quality, consistency, and presentation standards.
  • Adhere to loss prevention and stock management procedures to safeguard company assets.
  • Comply with Tsebo policies, procedures, and workplace standards of conduct at all times.
  • Undertake additional duties within the scope of the role as reasonably required by management

Skills and Competencies

  • Strong customer service orientation with a commitment to service excellence.
  • Good verbal communication and interpersonal skills.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Experience in food preparation, food service, or a similar hospitality environment.
  • Knowledge of food safety, hygiene, and health and safety regulations.
  • Ability to work as part of a team and contribute to a positive work environment.
  • Attention to detail and commitment to quality standards.
  • Reliable, punctual, and able to follow instructions and procedures.
  • Basic stock control and inventory management awareness.
  • Professional appearance and positive attitude when interacting with customers and colleagues.

Qualifications

  • Matric (Grade 12)