Project Manager

Role Description | Purpose, performance areas, requirements and competencies

ROLE SUMMARY

Responsible for planning, leading and coordinating projects from initiation through delivery and controlled transition into Business as Usual (BAU).

The Project Manager is responsible for planning, leading, coordinating and delivering projects that support business strategy, client commitments, operational improvement, transitions, transformation initiatives and technology change.

The role acts as the central point of coordination across impacted functions, ensuring that agreed outcomes are delivered within approved scope, schedule, budget and quality expectations. The Project Manager establishes effective governance, manages risks and dependencies, enables timely decision-making and supports a successful handover into BAU operations.

Project Planning and Delivery

Core responsibilities

Indicative success measures

• Define scope, objectives, deliverables, milestones and success criteria.

• Develop and control integrated project plans.

• Coordinate cross-functional delivery from initiation through closure.

• Monitor progress and take corrective action.

• Milestones achieved to plan

• Delivery within scope and schedule

• Controlled closure and BAU handover

Governance and Reporting

Core responsibilities

Indicative success measures

• Establish project governance and meeting cadence.

• Prepare status reports, dashboards and executive updates.

• Facilitate decisions through steering and delivery forums.

• Maintain accurate project records.

• Timely, accurate reporting

• Effective governance and escalation

• Clear decisions and accountabilities

Risk, Issue, Assumption and Dependency Management

Core responsibilities

Indicative success measures

• Maintain RAID and decision logs.

• Assess impacts and track mitigation actions.

• Escalate material risks and issues appropriately.

• Early identification of threats

• Reduced unresolved critical items

• Timely mitigation and resolution

Stakeholder and Client Management

Core responsibilities

Indicative success measures

• Build trusted relationships with sponsors, clients and workstream leads.

• Manage expectations through clear communication.

• Facilitate workshops, reviews and alignment sessions.

• Resolve conflict and sustain engagement.

• Strong stakeholder engagement

• Timely resolution of concerns

• Positive sponsor and client feedback

Financial and Resource Management

Core responsibilities

Indicative success measures

• Track budgets, forecasts, actuals and financial risks.

• Coordinate resource needs across workstreams.

• Support benefits tracking and address constraints.

• Delivery within approved budget

• Effective resource use

• Transparent financial reporting

Quality and Change Control

Core responsibilities

Indicative success measures

• Define acceptance criteria and assure deliverable quality.

• Assess and govern scope, schedule, budget or solution changes.

• Promote adherence to standards and continuous improvement.

• Deliverables accepted

• Controlled project change

• Governance compliance

Transition and Operational Readiness

Core responsibilities

Indicative success measures

• Coordinate readiness across impacted business functions.

• Confirm go-live criteria, ownership, support and handover requirements.

• Coordinate hypercare, lessons learned and post-implementation review where applicable.

• Readiness confirmed before go-live

• Minimal operational disruption

• Successful BAU transition

Responsible Use of AI in Project Delivery

Core responsibilities

Indicative success measures

• Use only approved AI tools and authorised data for project activities.

• Identify suitable AI use cases for planning, analysis, reporting, meeting follow-up and administrative automation.

• Confirm business purpose, ownership, risk assessment and approvals before introducing or materially changing an AI solution.

• Protect confidential, personal, client and regulated information in prompts, source data and outputs.

• Apply meaningful human review and remain accountable for AI-supported decisions and deliverables.

• Check outputs for accuracy, completeness, bias, fairness, source quality and intellectual-property concerns.

• Be transparent when AI materially contributes to an analysis, recommendation, decision or deliverable.

• Use aligns with approved processes and client commitments

• No unauthorised disclosure of sensitive information

• Evidence of review and approvals retained

• AI risks and limitations actively managed

• Productivity benefits without weakened quality or accountability

Education

• Matric / Grade 12 or equivalent.
• Relevant tertiary qualification in Project Management, Business, Commerce, Operations, IT or a related discipline.

Experience

• 5 years’ demonstrable experience coordinating or managing cross-functional projects.
• Experience in planning, governance, reporting, stakeholder management and RAID control.
• Experience in business change, operational transition, technology implementation, client onboarding or transformation is advantageous.

Professional Qualifications

• A recognised certification such as PMBOK, PRINCE2, PMP, APM, Agile or Scrum is advantageous.

Technical Capability

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Working knowledge of project planning, scheduling, financial tracking, governance reporting and collaboration tools.
• Practical understanding of approved AI tools for planning, reporting, analysis, risk management and workflow automation.
• Awareness of data protection, security, privacy, transparency, fairness, human oversight and accountability.
• Ability to write clear prompts, assess sources and critically validate AI-generated outputs.
• Commitment to completing required AI training and keeping current with approved guidance.

Market Related Competitive Salary

Please email your updated CV as per below instructions;

Recruiter: Bongile Sodinga

Email Address for application: ***email_hidden***

Subject Line: Project Manager Application

Closing Date:05 October 2026 (Midnight)

Late applications will not be considered