Client Services Assistant

The purpose of the Client Services Representative Assistant is to support the Client Representative with daily administrative and client service responsibilities, helping to ensure a professional, efficient and positive client experience.

The role includes assisting with timely and thorough client communication, confirming and recording client instructions, preparing and updating quotations and invoices, assisting with the scheduling and progression of orders, maintaining accurate and well-organised client portfolios and ensuring client information and records remain complete and up to date.

The Assistant works closely with the Client Representative to ensure clients receive consistent, accurate and professional service.

Provide efficient administrative support to the Client Representative in the day-to-day management of their client portfolio.

Assist with obtaining, confirming, recording and maintaining clear client instructions throughout the order process.

Assist with the preparation and management of quotations, invoices, payments and scheduling requirements.

Maintain accurate, complete and well-organised client files, portfolios, records, and system information.

Assist with monitoring client orders, outstanding requirements, follow-ups and turnaround timelines.

Matric essential coupled with computer literacy and experience in administrative and document control functions, experience in checking information for accuracy and completeness and experience working with deadlines. Must have skills in communication, multi-tasking and the ability to deal with stress.

Should you have the experience please send your CV to ***email_hidden***

If you do not have a response within 7 days then your application was unsuccessful.