Cash Centre Auditor

Fidelity Services Group

Cash Centre Auditor

Fidelity Services Group is looking for a Cash Centre Auditor to provide independent assurance that cash floats, cash-counting processes, reconciliations, documentation and cash-control procedures are accurately maintained and consistently applied across the Company’s branches and Cash Centres.

The successful candidate will be responsible for conducting scheduled, spot and ad-hoc float counts and internal control reviews, verifying physical cash against approved records, identifying discrepancies and control weaknesses, and ensuring compliance with Company policies, procedures and operational standards.

This role requires a high level of integrity, attention to detail, independence and sound judgement, as well as the confidence to identify and professionally report non-compliance or irregularities.

The position is based at Head Office and requires extensive national travel to branches and Cash Centres.

Key Responsibilities

  • Conduct physical float counts and cash verification at branches and Cash Centres.

  • Reconcile physical cash against approved records and system balances.

  • Conduct scheduled, spot and ad-hoc cash-control audits.

  • Review cash-counting processes to ensure compliance with Company procedures.

  • Verify that appropriate segregation of duties and internal controls are maintained.

  • Identify, investigate and document cash discrepancies, shortages and overages.

  • Review cash count sheets, reconciliations, registers and supporting documentation.

  • Ensure that required policies, procedures and control documents are available and implemented.

  • Identify procedural deviations, control weaknesses and potential operational risks.

  • Compile accurate and evidence-based audit reports.

  • Escalate material discrepancies, irregularities and control failures.

  • Identify recurring issues and trends and recommend improvements.

  • Work closely with Branch Managers, Cash Centre Managers and Operations Management.

  • Maintain a high level of confidentiality, integrity and independence at all times.

  • Provide feedback and recommendations aimed at strengthening cash-control processes across the business.

Minimum Requirements

  • Grade 12 / Matric.

  • Minimum 2–3 years’ experience in cash centre operations, auditing, cash management, compliance, risk or a related environment.

  • Experience conducting cash counts, reconciliations or internal control checks will be advantageous.

  • Experience within a Cash-in-Transit, cash processing or security services environment will be advantageous.

  • Valid driver's licence.

  • Willingness and ability to travel nationally, including occasional overnight stays.

  • Ability to work flexible hours where operational requirements require.

  • Strong computer literacy.

  • Ability to work with confidential and sensitive information.

Key Competencies

  • High integrity and ethical conduct.

  • Strong attention to detail.

  • Analytical and investigative thinking.

  • Objectivity and independence.

  • Excellent organisational skills.

  • Strong communication and report-writing skills.

  • Confidence to challenge non-compliance professionally.

  • Strong problem-solving ability.

  • Sound judgement and decision-making.

  • Ability to work independently and under pressure.

  • Strong interpersonal and stakeholder-management skills.

  • A proactive approach to identifying risks and control weaknesses.

We reserve the right not to make an appointment for any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.