Restaurant Hotess/ Reservations - Stellenbosch
Khula Human Capital
HOSTESS & RESERVATIONS COORDINATOR
An established hospitality venue seeks a professional, welcoming and organised Hostess & Reservations Coordinator to manage guest arrivals, restaurant bookings and front-of-house coordination.
ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED.
Key Responsibilities
Welcome guests, escort them to tables and manage table allocations.
Handle reservation enquiries, confirmations and booking records via telephone and email.
Maintain accurate reservations on DinePlan and process quotations, invoices and payments.
Communicate VIP arrivals, special requests and guest requirements to relevant departments.
Coordinate menu arrangements with guests and the Head Chef, and helicopter arrivals when required.
Assist with switchboard duties, guest enquiries and restaurant operations.
Maintain a professional, tidy and welcoming reception area.
Requirements
Matric essential; a hospitality or tourism qualification advantageous.
1–3 years’ experience in reservations, hosting or a front-of-house hospitality role.
Experience using reservation systems and third-party booking platforms, such as Booking.com and Expedia.
DinePlan knowledge advantageous.
Proficiency in Microsoft Word, Excel and Outlook.
Excellent telephone etiquette, written communication and guest service skills.
Strong organisational skills and attention to detail, with the ability to manage multiple bookings accurately under pressure.
A professional presentation, reliable work ethic and adaptable, team-focused approach.
Own transport and a valid driver’s licence essential.
Availability to work evenings, weekends and public holidays.
To apply, email your CV to
Subject: Hostess & Reservations Coordinator
Requirements
Matric essential; a hospitality or tourism qualification advantageous.
1–3 years’ experience in reservations, hosting or a front-of-house hospitality role.
Experience using reservation systems and third-party booking platforms, such as Booking.com and Expedia.
DinePlan knowledge advantageous.
Proficiency in Microsoft Word, Excel and Outlook.
Excellent telephone etiquette, written communication and guest service skills.
Strong organisational skills and attention to detail, with the ability to manage multiple bookings accurately under pressure.
A professional presentation, reliable work ethic and adaptable, team-focused approach.
Own transport and a valid driver’s licence essential.
Availability to work evenings, weekends and public holidays.
To apply, email your CV to
Subject: Hostess & Reservations Coordinator
R10500
