Medical Receptionist

The successful candidate will have a natural ability to communicate with patients and colleagues, be technologically savvy, and take pride in providing a high level of service.

If you are an experienced medical administrator who thrives in a fast-paced specialist environment and enjoys being part of a professional, busy team, we would love to hear from you.

KEY RESPONSIBILITIES

• Welcoming and assisting patients in a warm, professional and efficient manner
• Managing a busy reception area and ensuring a smooth patient flow
• Answering and managing a high volume of telephone calls, WhatsApp and email enquiries
• Booking, confirming and managing patient appointments
• Processing patient information and maintaining accurate records
• Assisting with medical aid authorisations, quotations and accounts where required
• Processing payments and handling general administrative duties
• Liaising professionally with patients, doctors, medical specialists and other healthcare providers
• Assisting the senior administrator and practice team with day-to-day administrative requirements
• Ensuring all patient information and documentation is captured accurately and timeously
• Maintaining strict patient confidentiality at all times

APPLICATION REQUIREMENTS

• Previous experience in a specialist medical practice is essential
• Experience within Dermatology, Plastic Surgery, Aesthetic Medicine or a similar specialist environment would be advantageous
• Excellent spoken and written English
• Strong computer literacy and IT skills
• Up-to-date knowledge and experience with medical practice management software
• Able to learn and adapt quickly to new systems and technology
• Extremely accurate with strong attention to detail
• Able to work at a fast pace and efficiently manage multiple tasks simultaneously
• Excellent organisational and time-management skills
• Strong communication and interpersonal skills
• Professional, confident and well-presented
• Able to articulate themselves clearly and professionally
• Mature, reliable and able to take initiative
• Must be comfortable working in a very busy and demanding practice environment

TO APPLY

Send your updated CV along with copies of your relevant qualifications to ***email_hidden***

Should you not receive a reply within 7 days of submitting your CV, your application was unsuccessful.