Ops Manager: Cable Maintenance

Telkom Group

Structural Information

Job number: 10004822

Job title: Ops Manager: Cable Maintenance

Job grade: M6

Group/ BU: Openserve

Division: Openserve

Span of control: 5-10

Reports to: Management

REM Functional Area: Technical

Core Description

To manage the provision of a high quality Access Network Infrastructure to all Telkom stakeholders

Job Responsibilities

OUTPUT 1

Implemented Conducive/Legislative Environment

SUB-OUTPUTS

Execute actions

Interpret intervention plan

Obtain commitment

Monitor results

Provide feedback

Determine actions

RANGE

Types

Equipment/ Resources

Psychological environment

Team/group interventions

Leadership

Communication related interventions

Relationship building

Change management (e.g. Green areas)

OHASA

Training and Development

Efficiency Management

SHE

Physical environment

Employment Equity

OUTPUT 2

Managed Performance

SUB-OUTPUTS

Set performance standards

Communicate desired outcomes

Monitor progress

Provide feedback

Implement corrective actions

RANGE

EE Plan

Sections

People

Operational plan

Finance

OUTPUT 3

Implemented Operational Plan

SUB-OUTPUTS

Interpret operational plan

Compile operational plan

Contract deliverables

Monitor operations

Provide feedback

RANGE

Asset Management

Efficiency

Types

Technical

OUTPUT 4

Managed Resources

SUB-OUTPUTS

Obtain resources

Allocate resources

Interpret division/section's operational plan

Identify required and available resources

Implement cost effective operational systems

Manage resources

RANGE

Contractors

Tools

Equipment

Finances

Types

Technical

Administrative

Network infrastructure

Human Resources

Research

Efficiency Management

Core Competencies

FUNCTIONAL KNOWLEDGE

Measurement Techniques; Conflict Management; Telkom Policies; Customer Needs; Products; Problem Solving

Functional Skills

Team Management; BPR Management; Analytical; Communicating; Organizing Techniques; Decision Making

ATTITUDES/ LEADERSHIP COMPETENCIES

Business Orientated; Performance Driven; Quality Awareness; Customer Focus; Internal Locus of Control

Certifications

Education

NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate and relevant modular training

Experience

5 Years relevant experience

Additional Information

Special Requirements

Physical Requirements

Key Stakeholders

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