Industrial Relations Consultant

Join Race Coast Western Cape as Industrial Relations Consultant - Be Part of Our Exciting Journey!

Race Coast is searching for a dynamic and resourceful professional to join our team.

We are looking for an experienced and solutions-driven Industrial Relations (IR) Consultant to provide professional industrial relations, employment law advisory and administrative support to the business.

The successful candidate will support Management, Team Leaders and the Human Resources (HR) team with disciplinary and grievance matters, CCMA processes, labour law queries, IR documentation and HR projects, while ensuring that processes are fair, consistent and aligned with company policies and applicable legislation.

The successful candidate will be a practical, confident and detail-oriented IR professional who can provide sound advice while ensuring that disciplinary, grievance and CCMA processes are handled consistently, fairly and in accordance with company policy and applicable labour legislation.

The role requires someone who can balance hands-on IR administration, employee-relations advisory responsibilities and coordination with the external IR service provider, while building trusted relationships with HR and Management.

About Race Coast

There is a moment that happens at every racecourse. The music is playing, the drinks are flowing, people are catching up between races and then suddenly the crowd shifts towards the track. Conversations stop. The horses turn for home. And for a few seconds, everyone is completely locked into a singular winning moment.

That is Race Coast.

Across four venues in the Western Cape and KwaZulu Natal, Race Coast brings together horse racing, live entertainment, fashion, food and major events that keep the atmosphere going long after the final race. From first timers figuring out the form guide to lifelong racing fans lining the rails, race day brings together all kinds of people in a way very few experiences can.

Formed through the partnership between Cape Racing and Gold Circle under the Hollywoodbets banner, Race Coast represents a new era for the sport in South Africa. One that keeps the history, excitement and theatre of racing alive while opening the gates to a broader and more social crowd.

Today, Hollywoodbets Kenilworth, Hollywoodbets Durbanville, Hollywoodbets Greyville and Hollywoodbets Scottsville continue to host some of the country’s biggest race days, festivals and celebrations. Together, they form a racing experience built as much around people and atmosphere as the action on the track itself.

What You'll Do

Industrial Relations & Disciplinary Processes

• Draft and process disciplinary actions manually, with the support of the external IR service provider, ensuring alignment with the Disciplinary Code and consistent application.
• Schedule disciplinary hearings and ensure all relevant parties are appropriately notified.
• Conduct pre-hearing investigations and gather relevant information and documentation.
• Assist with the preparation of disciplinary cases and hearing documentation.
• Monitor disciplinary hearings and support Chairpersons to ensure fair and consistent processes.
• Liaise with the external IR service provider regarding disciplinary documentation, hearing notices, outcomes and recommendations.
• Follow up on hearing notices, outcomes and outstanding documentation.
• Review outcomes and escalate recommendations that appear inconsistent with the Disciplinary Code or available evidence.
• Ensure accurate completion, filing and record keeping of all IR documentation.

CCMA & External IR Support

• Liaise with the external IR service provider on CCMA matters.
• Coordinate CCMA case administration, including dates, times, case preparation and calendar arrangements.
• Provide telephonic support during CCMA conciliation and arbitration proceedings where required.
• Be present at CCMA for arbitration matters.
• Assist with the preparation of relevant documentation and information for CCMA matters.
• Follow up with the external IR service provider and CCMA regarding case progress, documentation and outcomes.
• Ensure all CCMA-related information and documentation is accurately recorded and maintained.

Employee Relations Advisory

• Provide practical advice to Line Managers, Branch Managers, Team Leaders and Supervisors on disciplinary and grievance matters.
• Advise Managers and Team Members on the correct interpretation and application of IR policies and procedures.
• Provide IR support and guidance to HR team members.
• Prepare written advice and reports on complex matters and escalate appropriately to the IR Manager/ HR Manager.
• Build and maintain effective working relationships with Management, HR and the external IR service provider.

IR Administration & Reporting

• Draft required IR documentation manually and follow up on outstanding documents.
• Ensure signed documentation is appropriately filed and maintained.
• Maintain accurate IR spreadsheets, trackers and records.
• Provide daily disciplinary statistics and prepare weekly/monthly IR reports.
• Manage the IR inbox, ensuring queries are attended to promptly and professionally.
• Maintain accurate and confidential IR records.
• Ensure appropriate follow-up and record keeping on matters managed with the external IR service provider.

Policies, Training & Projects

• Assist with the review and updating of IR policies and procedures.
• Assist with the rollout of IR-related training to HR teams and Line Management.
• Keep abreast of changes to labour legislation, case law and emerging IR trends.
• Participate in HR/IR projects and initiatives.
• Manage relevant supplier invoices and payments.
• Perform additional IR and HR duties/ projects as required.

Key Competencies

• Strong IR and labour-law knowledge
• Sound judgement and attention to detail
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Investigation and case-preparation ability
• Conflict-resolution and problem-solving skills
• Ability to work independently and meet deadlines
• Ability to advise and influence Line Management appropriately
• High level of confidentiality and professionalism
• Strong computer literacy and administrative capability
• Ability to manage multiple matters in a fast-paced environment

What You’ll Need

• Matric/ Grade 12 / Equivalent
• Bachelor's Degree or Diploma in Human Resources, Labour Relations, Industrial Psychology, Law or a related field
• Four (4) to five (5) years' relevant IR experience in an HR, Industrial Relations or Employee Relations environment
• Practical knowledge and understanding of:
  • Labour Relations Act (LRA)
  • Basic Conditions of Employment Act (BCEA)
  • Employment Equity Act (EEA)
• Experience in disciplinary and grievance processes
• Experience supporting CCMA matters will be advantageous
• Experience working with an external IR/ labour-relations service provider will be advantageous
• Strong administrative and case-management skills
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive employee-relations matters
• Ability and willingness to travel when required will be advantageous
• A valid driver’s licence
• Computer literacy
• A clear criminal record

Business Acumen: Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.

Communication Skills: Ability to communicate effectively in the English language, both verbally and in writing with team members and management. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to read and understand information and ideas presented in writing.

Attention to Detail: Showing concern for all aspects of the job; accurately checking and following processes and tasks; maintaining responsibility over tasks and ability to identify irregularities

Problem Solving: Identify, analyses, organize and solve problems and issues in a timely and effective manner. Anticipate problems, identify root causes and take corrective action. Evaluate effectiveness of a solution

Accountability: Follows through and delivers results despite obstacles. Admits errors and takes corrective action to avoid repetition. Approaches own work with dedication and a high sense of responsibility.

Service Excellence: Primary focus of one’s actions. Follows up on requests timeously to ensure that the final product or service meets expectations. Gives high priority to Human Resources support and services.

• Dynamic Environment: Be part of a vibrant team at one of Cape Town’s most iconic venues.
• Innovation at the Forefront: Work with the latest technology in a fast-paced, exciting environment.
• Career Growth: We believe in nurturing talent and offering opportunities for growth and development.

Ready to Join the Adventure?

If you’re passionate about employment law and want to be part of a vibrant, ever-growing team, we’d love to hear from you.

Application Process

Resume/ CV: Detailing professional experience and qualifications.

A Cover Letter: Explaining your interest in the role and how your experience aligns with our requirements.

E-mail your application to ***email_hidden*** with subject line (Industrial Relations Consultant).

Should you not hear from us four (4) weeks after the closing date, please consider your application unsuccessful. Only shortlisted candidates will be contacted. The company reserves the right to not fill the position should a suitable candidate not be found.