Business Development Manager

The Business Development Manager is responsible for driving revenue growth, expanding market share and strengthening customer relationships across the businesses imported chemical and commodity product portfolio. This includes soda ash, fertilisers, ammonium sulphate, sodium sulphate, sodium carbonate, minerals, ores, grains and other related chemicals.

The role combines commercial leadership with operational and SHEQ accountability, ensuring that sales growth is supported by safe, compliant, efficient warehousing, logistics and distribution operations. The position requires strong knowledge of the chemical distribution market, customer segments and product applications, supported by the ability to manage people, processes and risk across multiple warehouse sites.

Key Responsibilities

Sales, Marketing and Business Development

• Develop and execute sales and marketing strategies to grow revenue, margins and market share across all chemical and commodity products
• Build, manage and continuously expand a strong sales pipeline through proactive prospecting, customer engagement and market development
• Maintain and grow relationships with existing customers, ensuring retention, contract renewals and cross selling opportunities
• Lead pricing, quotation, contract and commercial negotiations with customers
• Support product introductions by assessing market demand, pricing, logistics feasibility and customer readiness
• Prepare and support tenders, proposals and commercial submissions
• Monitor market trends, competitor activity, import volumes and customer demand to inform sales strategies

Operations and Supply Chain Management

• Oversee daily warehousing, logistics and distribution activities across all sites to ensure reliable, on time delivery to customers
• Ensure effective inventory management, stock accuracy and optimal warehouse space utilisation
• Align sales commitments with operational capacity, transport availability and inventory levels
• Monitor and control operational costs, budgets and margins in support of commercial targets
• Lead continuous improvement initiatives across warehousing, logistics and customer fulfilment processes
• Manage suppliers, transporters and service providers to ensure cost effective and reliable service delivery
• Oversee CAPEX and infrastructure improvement projects supporting operational and sales growth
• Ensure timely and accurate operational reporting including monthly performance, customer service levels and regulatory submissions

Health, Safety and Compliance (SHEQ)

• Hold and fulfil the 16.2 legal appointment, taking accountability for health and safety across all operational sites
• Ensure compliance with occupational health and safety, environmental and chemical handling legislation
• Implement and monitor SHEQ systems, safety audits, incident investigations and corrective actions
• Ensure safe storage, handling and transportation of chemical products in line with regulatory
• Promote a strong safety culture across sales, operations and warehouse teams
• Maintain compliance documentation, reporting and audit readiness

People and Performance Management

• Lead and manage sales, customer service and operations teams
• Ensure appropriate workforce planning to support sales volumes and operational requirements
• Set performance targets and KPIs for sales and operational staff
• Provide coaching, training and development to improve product knowledge, sales capability and operational discipline
• Manage attendance, discipline, performance and employee relations matters in line with company policies

• Degree or diploma in Business, Marketing, Logistics, Operations Management or related field
• Minimum 5 to 10 years’ experience in business development and operations within the Port, Chemical, or Bulk commodities industry
• Proven experience selling products such as soda ash, fertilisers, ammonium sulphate, sodium sulphate, sodium carbonate, minerals, ores or grains
• Strong understanding of chemical importation, warehousing and distribution operations
• Demonstrated experience managing key accounts and building new customer pipelines
• Experience with SHEQ compliance, chemical safety and legal health and safety appointments
• Proven ability to manage multi-site warehouse or logistics operations
• Strong commercial, negotiation and stakeholder management skills
• Must have a valid drivers license and be able to travel local and international
• Must have own relaible car

Key Competencies

• B2B sales and commercial strategy
• Chemical product and market knowledge
• Customer relationship management
• Operational and logistics management
• SHEQ and risk management
• Leadership and people development
• Financial and cost management
• Planning, forecasting and reporting

Performance Expectations

• Achievement of sales, margin and market growth targets
• Growth of customer base and sales pipeline
• High levels of customer satisfaction and service delivery
• Full compliance with SHEQ and regulatory requirements
• Efficient, cost effective and reliable warehouse and logistics operations
• Strong team performance and engagement

Qualified candidates who meet the above requirements are invited to submit their detailed CV, supporting qualifications, current remuneration, and notice period to ***email_hidden***