Parts Sales

NTT Volkswagen Heidelberg is looking for a system driven, focused and energetic parts sales executive to help take our parts department to the next level.

Common Responsibilities

• Customer Service: Assist walk-in clients, phone-in customers, and workshop technicians with identifying and selecting the correct Volkswagen parts.
• Sales & Targets: Drive monthly parts sales targets, promote parts specials, and prospect new business clients or independent repair shops.
• Inventory & Ordering: Manage stock levels, place orders through importer and dealer management systems (DMS), process supplier invoices, and reconcile backorders.
• Administration: Track quotes, handle order discrepancies, and ensure proper documentation for all stock leaving the department.