Product Specialist

Purpose of the Role

Reporting to the Sales & Marketing Executive, the successful candidate will be responsible for managing and supporting GammaTec's portfolio of Non-Destructive Testing (NDT) technologies. The role provides technical expertise and product support across Sales, Marketing, Internal Sales, R&D and Workshop functions to drive product adoption, customer satisfaction and business growth. The successful candidate will combine strong technical knowledge, commercial awareness and customer engagement skills to support the company's strategic objectives.

Key Responsibilities

• Manage and support designated NDT product portfolios.
• Act as the technical authority for assigned product categories and applications.
• Support product lifecycle management, supplier engagement and product strategy activities.
• Conduct customer demonstrations, technical presentations and product evaluations.
• Provide pre-sales and post-sales technical support, troubleshooting and application guidance.
• Develop and deliver product training for customers, distributors and internal employees.
• Assist with proposals, quotations, tenders and sales opportunities.
• Support Marketing with technical content, datasheets, brochures, website content and product campaigns.
• Represent the company at exhibitions, customer events, trade shows and technical conferences.
• Build and maintain strong relationships with customers, suppliers and business partners.
• Monitor industry developments, standards and emerging technologies.
• Prepare and submit reports as required by management

Minimum Requirements

Qualifications

• Degree or Higher Diploma in NDT, Engineering, Materials Science or a related field.
• Relevant NDT certification (e.g. ASNT Level II/III, ISO 9712 or equivalent) will be advantageous.
• Valid driver's licence

Experience

• Minimum 3 years' experience in NDT, technical product management or a related technical sales environment.
• Strong understanding of industrial NDT applications and technologies.
• Experience working with CRM systems and product management tools.
• Familiarity with ISO, ASTM and other relevant industry standards.
• Experience delivering technical training and customer support.

Skills and Knowledge

• Sound technical knowledge of NDT technologies, applications and product solutions, with particular exposure to:
• Ultrasonic Testing, including UT flaw detectors, Phased Array Ultrasonic Testing (PAUT) and thickness gauging.
• Eddy Current Testing, including ECT, Alternating Current Field Measurement (ACFM), Pulsed Eddy Current (PEC) and Tank Floor Testing (TFT).
• Hardness Testing and related inspection methods.
• Leak Detection technologies, including valve leak detection, airborne leak detection and online leak detection.
• Ability to interpret customer requirements and recommend appropriate technical product solutions.
• Knowledge of relevant NDT standards, inspection practices and industrial applications.
• Strong product demonstration, technical presentation and customer training capability.
• Ability to support sales, marketing and internal teams with accurate technical content, product guidance and troubleshooting support.

Key Competencies

• Strong technical and commercial acumen.
• Excellent communication, presentation and interpersonal skills.
• Strong analytical and problem-solving ability.
• Excellent organisational and planning skills.
• Customer-focused with a commitment to service excellence.
• Ability to manage multiple projects and priorities simultaneously.
• Self-motivated, resilient and results driven.
• Strong relationship management and stakeholder engagement capability

Contact

Please forward an updated CV, to Cindy Vorster at ***email_hidden***/ [email protected]