OPERATIONS AND PLANNING ADMINISTRATOR

Bulk Connections has an opportunity for an Operational & Planning Administrator. The position is based in Durban and reports to the Operation Manager. The candidate must meet the following minimum criteria.

Minimum Job Requirements

• Matric

• 3-year Industrial Engineering Diploma or equivalent.

• Be able to manage a Document control and configuration system.

• Strong data analysis and reporting skills, with the ability to interpret operational data.

• Advanced Microsoft Excel skills.

MAIN PURPOSE OF THE JOB

Provide administrative, reporting and analytical support to Operations and Planning by maintaining accurate operational data to improve operational efficiency.

Minimum Job Competencies

• Responsible for daily operational KPI reporting, data analysis, planning support and maintaining accurate operations and planning records.

• Maintain operational delay and action registers, follow up outstanding information, and support accurate daily reporting across Operations and Planning.

• Knowledge of occupational health and safety.

Operational KPI Reporting and Analysis

• Ensure that all information on the job cards and delays report align.

• Record keeping of operations digital documentation.

• Work with clients who have complaints, orders, or require information about products/services.

• Ensure that information is reconciled against available system reports and information. provided by the relevant operational personnel and saved on the system.

• Monitoring truck turnaround time and providing reasoning for trucks exceeding 3 hours liaising with Road Supervisor.

Administer filing and records by updating records and keeping safe

• Set up a numerical alphabetically index system of reports, records and company/client communication documents.

• Ensure the security and confidentiality of documents and records to the satisfaction of the Directors and Senior Managers.

• Ensure the reference numbering system and management index and reference system is updated frequently for correctness

Meetings

• Attend meetings with Management, keep minutes and distribute the minutes to the relevant persons.

TECHNICAL COMPETENCIES

• Demonstrate understanding the different thermology of machinery parts and equipment.

• Understand operational KPIs including truck turnaround time, volumes, productivity, delays, stock movement and plan versus actual performance.

• Understand document control, data integrity and accurate record keeping.

• Bulk Connection ethics.

• Demonstrate ability to analyse operational data, identify trends, bottlenecks and deviations, and present findings clearly.

BUSINESS

• Understand the Company mission, vision and values.

• Understand profit and have a basic understanding of how a business works.

• Understand how occupational safety and health contribute to the goals of the company.

• Understand how operational performance and service levels impact customers and the business.

• Identify and apply goals aligned to Operations and Planning departmental objectives.

• Able to identify problems and recommend solutions

• Understand how an individual’s actions impact on the company.

• Understand the relationship between “accountability” and “responsibility” in a corporate environment.

• Understand business ethics and how these impact on the business.

• Know and understand company’s employment policies and procedures.

PERSONAL EFFECTIVENESS

• Plan and organize work effectively.

• Take appropriate corrective action and follow up outstanding matters.

• Pay strong attention to detail and accuracy.

• Work independently and meet daily reporting deadlines.

• Make recommendations for improvements in company procedures and operational processes.

• Effective communication across the board.

PHYSICAL AND MENTAL REQUIREMENTS

• Work under pressure at times in accordance with work requirements.

• Able to work in an operational environment and attend site areas when required.

Closing date for the applications: 30 October 2026

Interested persons must submit their application marked for attention: Hlengiwe Mkhwanazi to ***email_hidden*** should include a cover letter, detailed CV, and copies of qualifications. Appointment will be made in line with Bulk Connection’s Employment Equity Plan