I.T. Administrative Assistant

We are looking for an enthusiastic, dependable and professional individual to join our IT team as the Administrative Assistant in Queenswood, Pretoria. The role focuses on managing day-to-day IT administration, helpdesk support, user accounts, software licenses, IT assets, and supplier coordination. It also involves supporting employee onboarding, maintaining accurate IT records, compiling reports, and assisting the IT Manager with operational activities.

• Action IT-related emails, quotations, approvals, payments & deliveries
• Manage IT admin records, invoices and supporting documentation
• Monitor and administer the IT Helpdesk ticketing system
• Assist users with basic IT-related queries
• Create and manage employee email & system accounts
• Monitor Microsoft 365 and other software licences
• Coordinate new employee/new branch onboarding and workstation setup requirements
• Maintain IT asset registers, stock records, equipment allocation and barcoding
• Liaise with suppliers/service providers/contractors regarding repairs, services etc
• Company cell phone contract administration
• Compile monthly reports, helpdesk statistics and IT metrics
• Support IT Manager with administration and operational matters

• Grade 12. Relevant IT or Administrative qualification will be advantageous
• Strong Microsoft Office skills a must (Excel, Outlook, Word and Teams)
• Experience with Helpdesk systems, Microsoft 365 administration, IT asset management, or Power BI will be advantageous
• Good understanding of general IT concepts and administration
• Excellent organisational and time management skills
• Strong communications skills - both verbal and written
• Fully bilingual in both English and Afrikaans
• Strong customer-focus / service-delivery approach
• Ability to prioritize multiple tasks and work under pressure
• High attention to detail and accuracy
• Clear criminal record
• Own vehicle and valid drivers licence

• Market related
• Provident fund (full subsidised by company)
• Medical aid (partially subsidised by company)
• Performance based annual bonus

Send CV to: ***email_hidden*** , with reference in subject line “IT Admin Assistant”

Closing date: 6 November 2026