People & Culture Coordinator

Department: Operations

Employment Type: Permanent

Location: Johannesburg

We are looking for a People & Culture Coordinator to join 123 Consulting, part of the Sumer Group (UK Top 11 Accountancy Group).

The People & Culture Coordinator is responsible for delivering a seamless employee experience across the employee lifecycle, from onboarding through to offboarding. The role manages key People & Culture processes, maintains accurate employee records and HR systems, supports employee engagement and culture initiatives, and provides day-to-day coordination and administrative support to the People & Culture department.

Key Responsibilities

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Employee Lifecycle: Manage and coordinate the employee journey from onboarding through to offboarding, ensuring a seamless and positive employee experience.

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People Operations: Maintain accurate employee records, HR systems and documentation, and support HR reporting, benefits administration.

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Performance & Employee Processes: Coordinate probation, performance and key employee processes, ensuring milestones and documentation are managed effectively and on time.

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Employee Engagement & Culture: Support and deliver initiatives that strengthen employee engagement, recognition, wellbeing, connection and company culture.

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Employee Experience: Act as a first point of contact for employees on People & Culture queries, providing responsive guidance and support on HR processes, policies and benefits.

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People Projects & Improvement: Support People & Culture projects and identify opportunities to improve HR processes, systems and the overall employee experience.

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Reporting & Insights: Prepare HR reports, dashboards and employee data to support informed decision-making by management.

Skills, Knowledge & Expertise

Qualifications

• Diploma or bachelor’s degree in human resources, Industrial Psychology, Business Management or a related field.

Experience

· 2 - 4 years' experience in HR, People Operations, People & Culture or a similar role.

· Experience managing employee lifecycle processes from onboarding through to exit.

· Experience supporting employee engagement and culture initiatives.

· Experience in a professional services environment would be advantageous.

Skills & Competencies

· Strong organisational and administrative skills.

· High level of attention to detail and accuracy.

· Excellent written and verbal communication.

· Strong interpersonal and relationship-building skills.

· Ability to handle confidential employee information appropriately.

· Proficiency in Microsoft Office, particularly Excel.

· Ability to manage multiple priorities and deadlines.

· Proactive and solutions-focused approach.

· Strong employee-service orientation.

· Ability to work independently while collaborating effectively with managers and the wider People & Culture team.