Administrator (FTC)
Bidvest Prestige
ROLE PURPOSE
Management of all operational administration to ensure smooth delivery of client’s services inland with the SLA. Being a liaison between the Operations teams and the client and running the portal.
MAIN OUTPUTS
- Coordination all operational requirements such as uniform orders, Staff lists, one off work,
- Responsible for all quotations related to noncontractual work and following up on the purchase orders with the client.
- Pro-actively interact and engage with the General Manager to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
- Coordinate Absa related operational activities and operations to secure efficiency and compliance to company and client policies
- Ensure that administration functions result in contractual and governance compliance.
- Formulate strategic and operational objectives
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- Submit monthly financial reports to the region including and not limited to the reconciliation of monthly financials on the account
- Oversee the cleaning of ATM’s, manage the regional teams and communicate with regions with regards to cleaning report on ATM’s
- Reconcile weekly ATM cleans and submit to the GM’s, highlighting anomaly’s and communicating contingency plans
- Organizing quarterly SLA meetings with all GM’s to share quarterly reports
- Attending and initiating regular accounts/financial related meeting with the client as part of managing debtors on the account
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Tertiary Education Diploma / Certificate in Office Administration/ Financial Management or related field
- Secondary Education Matric (Senior Certificate)
- Experience: Entry level position for graduates
- IT Training (General MS etc.) MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
FUNDAMENTAL COMPETENCIES
- Initiative/Proactivity
- Highly Motivated
- Stress Tolerant
- Excellent Written Communication
- Management Skills
- Subordinates Capacity Building
- Customer Focus
- Negotiation Skills
- Planning
- Objective Setting
- Teamwork & Partnering
- Relationship Building
- Interactive Reasoning
- Excellent Oral Communication