(1938) Supervisor - Processing Operations

The successful candidate will be responsible for the following key performance areas: 

• Supervise the team’s administrative processes and ensure accurate and complete record-keeping. 

• Supervise quality, facilitate the delivery of the section-specific outputs and optimise and manage the section’s resources, including banknote processing machines and people.

• Ensure that both the supervisor and note processors adhere to controls, established practices, processes, rules and regulations, and comply with standards, policies and other guidelines. 

• Supervise and review team members’ work to ensure the accuracy and completeness of information integrated through the National Cash Management Solution. 

• Diagnose problems and select or adapt routines to resolve them within a defined context.

• Engage with internal stakeholders and communicate in a coherent and convincing manner.

• Stay abreast of developments in the cash environment and ensure that both the supervisor and team members apply relevant developments.

• Propose and implement refinements and continual improvements to systems, tools, methods and processes within the area of responsibility.

• Plan work for the supervisor and banknote processors, exercising discretion in defining and prioritising the team’s work.

• Evaluate own performance against established criteria and identify and address task-specific learning needs.

• Take responsibility for managing the performance and development of the team.

To be considered for this position, candidates must have: 

• a National Diploma in Business Management (NQF 6) or an equivalent qualification; and

• three to five years’ experience in a cash-handling environment, including at least one year of supervisory experience. 

In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.

The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.