Senior Handyman (3 Months Fixed Term Contract)

Duties & Responsibilities

Operational Delivery

• Perform repair and maintenance of building-related infrastructure, including:
• Plumbing
• Carpentry
• Painting
• Welding
• Mechanical works
• General handyman services
• Maintain furniture, fixtures, fittings, and site equipment.
• Execute planned preventative maintenance (PPM) activities.
• Respond to reactive maintenance requests and breakdowns.
• Conduct proactive inspections and identify maintenance requirements.
• Complete all assigned work orders accurately and timeously.
• Ensure all work is completed safely, professionally, and in accordance with applicable standards.
• Maintain tools and equipment in good working condition.
• Keep the workshop and work areas clean and organized.
• Carry out duties as directed by the Supervisor.

SHEQ and Compliance

• Adhere to Occupational Health and Safety Act requirements.
• Conduct documented inspections as required.
• Ensure safe work practices are followed at all times.
• Escort and monitor contractors working on site.
• Ensure contractors comply with safety and environmental requirements.
• Verify that all contractor work areas are left clean and free from waste upon completion.

Service Delivery Management

• Support the achievement of contractual service level agreements (SLAs).
• Maintain accurate records of:
• Maintenance activities
• Warranties
• Licenses
• Equipment documentation
• Assist in ensuring operational performance requirements are met.

Customer Focus

• Deliver a customer-centric service experience.
• Respond professionally to client enquiries, concerns, and requests.
• Resolve client issues promptly or escalate where necessary.
• Follow up on outstanding matters to ensure closure.
• Contribute to operational efficiencies through adherence to processes and procedures.
• Effectively manage and resolve conflicts where required.

Reporting and Administration

• Prepare weekly and monthly maintenance reports as required.
• Update and maintain maintenance records and documentation.
• Ensure reporting is accurate and submitted within prescribed timeframes.

Code of Conduct and Corporate Responsibility

• Demonstrate accountability for individual performance.
• Promote the image and values of Tsebo and the client.
• Support corporate citizenship initiatives.
• Comply with all SHEQ policies, procedures, and standards.
• Uphold Tsebo's ethical standards and values.
• Remain flexible and assist with reasonable duties outside the scope of the role when required.

Skills and Competencies

• Knowledge of facilities management equipment, materials, and suppliers.
• Understanding of general maintenance principles and machine tools.
• Experience in:
• Plumbing
• Carpentry
• Electrical systems
• Building maintenance
• Basic mechanical repairs
• Ability to use hand and power tools safely and effectively.
• Knowledge of building infrastructure and layouts.
• Supplier and subcontractor management.
• Negotiation skills.
• Time management and work planning.
• Record-keeping and maintenance administration.

Qualifications

Qualifications

• Matric (Grade 12)
• NQF Level 4 Technical Qualification (Advantageous)

Experience

• Minimum 2 to 5 years' experience in a facilities maintenance or similar environment.