Human Resources Coordinator

The Human Resources Coordinator provides efficient, accurate and professional HR coordination and administrative support across the employee lifecycle, including recruitment, onboarding, employee administration, payroll inputs, performance-management administration, learning and development, employee-relations administration and offboarding. 

The role supports the effective delivery of HR services by ensuring that processes, records, training activities, employee programmes and employee lifecycle actions are coordinated accurately, consistently and within required timelines. 

Based in South Africa, the HR Coordinator provides day-to-day HR support to employees and managers while working closely with the HR Consultant, HR Business Partner, HR Generalist and relevant internal stakeholders. 

The role requires a highly organised, approachable and detail-oriented individual who can manage multiple HR activities with confidentiality, discretion, sound judgement and professionalism in a regulated business environment. 

• Coordinate training and development activities, including scheduling, attendance tracking and employee communications.
• Coordinate training needs assessments and annual training plans.
• Maintain accurate training records and supporting documentation.
• Track completion of mandatory, compliance-related and role-specific training requirements.
• Coordinate training evaluations and monitor training effectiveness.
• Support Skills Development and related statutory reporting requirements.
• Assist with administration of learning systems and employee-development initiatives.

• Act oordinate administration of the performance-management cycle, including timelines, communication and completion tracking.
• Maintain and track performance reviews, KPAs/KPIs, Personal Development Plans and agreed follow-up actions.
• Follow up with managers regarding outstanding performance documentation and review requirements.
• Monitor probation dates and coordinate probation-review reminders.
• Maintain records relating to Performance Improvement Plans and agreed review dates.
• Prepare completion reports and maintain accurate performance-management records.

HEALTH AND SAFETY

• Coordinate H&S Committee meetings, inspections, action items and documentation.
• Support H&S Representative, First Aid and Fire Fighter/Warden training.
• Maintain incident, hazard and H&S compliance records and claims processing.
• Assist with incident reporting, investigations and COIDA administration where required.
• Support workplace safety awareness, wellness initiatives and statutory compliance.
• Maintain and review H&S Policy annually.
• Drive the Wellness Program at Salt.

HR ADMINISTRATION AND EMPLOYEE SUPPORT

• Provide day-to-day HR administrative support to employees and managers across the employee lifecycle.
• Coordinate recruitment activities for approved vacancies, including adverts, applications, interview scheduling, candidate communication and recruitment trackers.
• Coordinate pre-employment screening, reference checks, qualification checks, background checks and applicable regulatory or compliance checks.
• Coordinate onboarding activities with managers, IT, Payroll, Facilities and other stakeholders to ensure new-starter readiness.
• Maintain accurate, complete and confidential employee records, employee files and HR documentation.
• Prepare standard HR letters, confirmations, offer documentation, employee agreements, forms and reports for review and approval.
• Process approved employee changes and maintain HR trackers for important employee-related dates.
• Act as a point of contact for routine employee HR queries and escalate sensitive, complex or employee-relations matters as appropriate.
• Coordinate employee offboarding following resignation or termination, including exit documentation, stakeholder notifications, return of company property, access removal, exit interviews where required and HR record updates.
• Provide administrative and coordination support for disciplinary, grievance, incapacity and performance-management processes, including notices, hearings, case packs, confidential records and follow-up actions.
• Provide process support only for employee-relations matters; substantive ER advice, case strategy and recommendations remain with the HR Business Partner and/or HR Consultant.

HR COMPLIANCE AND REPORTING

• Assist with HR reporting, audits, statutory requirements and recurring operational HR reporting.
• Support compliance with applicable employment legislation, POPIA, policies, procedures and record-keeping requirements.
• Maintain HR trackers, databases and supporting records for recruitment, onboarding, probation, performance, training and employee-relations activities.
• Assist with Employment Equity, Skills Development and other HR reporting as required.
• Identify missing or inconsistent HR information and coordinate corrective action.
• Compile accurate HR operational information and reports for the HR Consultant and HR Business Partner, including recruitment, onboarding, probation, performance, training, employee-relations, headcount, turnover and absence information.
• Ensure no recruitment, appointment, payroll or employee-change process progresses without the required documentation, approvals and compliance checks.

STAKEHOLDER COORDINATION

• Liaise with employees, managers, Payroll, Finance, Compliance, IT, Facilities, training providers and HR service providers.
• Communicate HR initiatives, deadlines, process requirements and outstanding actions clearly and professionally.
• Support HR projects, employee engagement initiatives, surveys, events and continuous improvement initiatives.
• Coordinate HR communications and assist with implementation of new HR policies, procedures and initiatives.
  

• Strong written and verbal communication skills.
• Professional English business writing and email etiquette.
• High level of accuracy and attention to detail.
• Sound judgement regarding when matters should be escalated.
• Strong planning, organisation, coordination and time-management skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Good interpersonal skills and the ability to work effectively with employees and managers at all levels.
• Ability to handle confidential and sensitive information with discretion.
• Proactive, reliable and able to follow through on agreed actions.
• Strong Microsoft Office skills, particularly Word, Excel, Outlook and PowerPoint.
• Ability to work with HR systems and employee data.
• Professionalism and integrity.
• Strong employee-service orientation and ability to maintain professional, confidential relationships with employees and managers.
  

• Matric / Grade 12 Certificate.
• Relevant Certificate, Diploma or Degree in Human Resources Management, Industrial Psychology, Business Administration or a related field.
• Approximately 2–4 years’ relevant experience in HR administration, HR coordination or a similar HR role.
• Experience across recruitment, onboarding, employee administration, payroll inputs, performance administration and employee lifecycle processes.
• Exposure to employee-relations processes and confidential employee information management.
• Experience within financial services, employee benefits or another regulated corporate environment would be advantageous.
• Good working knowledge of Microsoft Office, particularly Excel, Word, Outlook, PowerPoint and Teams.
• Working knowledge of BCEA, LRA, EEA, POPIA and general South African HR practices would be advantageous.
• Exposure to FAIS, FICA and other financial-services regulatory requirements would be advantageous.
• Additional HR, employment-law, skills development or compliance-related training would be advantageous.