Customer Service Consultant

Hello Group is seeking to appoint a motivated, customer-focused and solution-driven Customer Service Consultant to join our team. The successful candidate will assist merchants with queries relating to Hello Pay products and services, provide technical support, resolve payment-related issues and deliver a positive customer experience across various communication channels.

We are looking for someone who is professional, patient, adaptable and able to work in a fast-paced environment while maintaining high service standards.

Hello Group i s a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista – Because life’s too short for bad coffee!
• Exciting Team Events – Work hard, play harder!
• Teambuilding Activities – Get to know your teammates beyond the screen!
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
• A Top-Notch Office Space – Where inspiration meets innovation.

Our Entities

• Hello Paisa – Secure and affordable international money transfers & digital banking solutions.
• Hello Pay – Empowering individuals with financial solutions tailored to their needs.
• Q-Mart – Leading the way in wholesale and distribution for mobile and financial products.