Internal Sales Consultant

A reputable building and landscaping products manufacturer is seeking a motivated and customer-focused Internal Sales Consultant to join their team in Cape Town. The ideal candidate will have a strong sales background, excellent customer service skills and the ability to proactively identify opportunities, convert enquiries into sales and build lasting customer relationships.

Responsibilities:

• Manage and convert incoming sales enquiries received through the showroom, telephone, email and online channels.

• Engage with customers to understand their project requirements and recommend suitable products, finishes and applications.

• Prepare accurate quotations, conduct consistent follow-ups and convert sales opportunities into confirmed orders.

• Develop and maintain relationships with new and existing customers, including architects, landscape architects, contractors, designers and developers.

• Provide professional showroom assistance, product advice and guidance on product selection, quantities and applications.

• Process customer orders and maintain accurate customer and sales information on SAGE and relevant ERP systems.

• Monitor order progress and liaise with production, dispatch, logistics and accounts to ensure customer commitments are met.

• Contribute towards sales targets, identify opportunities for repeat business and maintain high customer service standards.

Requirements:

• Proven experience in sales, account management, customer service or business development.

• Strong communication and interpersonal skills, with the confidence to engage customers face-to-face and telephonically.

• Demonstrated ability to build customer relationships and convert enquiries into sales.

• Good administrative skills and attention to detail, particularly when working with quotations, pricing and order processing.

• Comfortable with basic numerical calculations and measurements.

• Computer literate, with experience using ERP/CRM systems. SAGE experience will be advantageous.

• Experience in landscaping, architecture, construction, paving, building materials or related industries will be highly advantageous.

• Existing relationships with architects, designers, developers or contractors will be beneficial.

• Professional, proactive, commercially minded and target-driven.

• Willingness to work Saturday showroom shifts when required.

Contact RPO Recruitment for your next career opportunity.

You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV to: [email protected].

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.