Stock Planning Coordinator - Direct to Consumer

Exceptional cakes, Exceptional people, Exceptional experience!

Château Gâteaux has been creating exceptional handcrafted quality cakes, pastries and treats since 1997, earning them the moniker #TheCakePeople.

Every Château Gâteaux masterpiece is lovingly made with the finest ingredients available.

Ready to take your career to the next level?

Château Gâteaux is looking for a Stock Planning Coordinator - Direct to Consumer.

As a Stock Planning Coordinator you will plan D2C stock requirements and coordinate replenishment across stores, factory shops and approved pop -ups. Use sales trends, forecasts and store requirements to recommend

orders, support PS&OP planning and align D2C, Procurement, Supply Chain and Logistics on availability, stock cover and supply risks.

What The Role Entails

• Maintain store and SKU forecasts using sales trends, stock, seasonality, promotions, launches and local activity.
• Provide 8 to 12 -week demand view and support PS&OP forecasting using sales reports and agreed business inputs.
• Review store orders, challenge over - or under -ordering and recommend adjustments before capture by Logistics.
• Recommend stock cover and order quantities based on demand, lead times, delivery cycles, capacity and shelf life.
• Track shortages, back orders and delivery changes; communicate exceptions and coordinate recovery actions.
• Lead monthly planning sessions with D2C, Procurement, Supply Chain and Logistics covering forecasts, availability and supply risks.
• Coordinate approved stock allocations and transfers with Operations and Logistics.
• Forecast and coordinate packaging, dry goods, consumables, crockery and uniforms.
• Support supplier onboarding, samples and first orders with D2C and Procurement.
• Monitor availability, ageing, wastage and fulfilment; escalate recurring risks and improve future planning.
• Partner with the Stock Controller/POS Specialist on store -level stock information, while stock -takes, variances, adjustments and POS controls remain with that role.

How The Role Is Measured

• Product availability and stock-outs by store, SKU and cause.
• Order accuracy, on-time submission and fewer emergency orders.
• Stock cover, capacity and ageing within agreed limits.
• Forecast accuracy and bias against agreed demand plans.
• Order-fill rates, delivery performance and timely exception resolution.
• Packaging, consumables and uniforms available against approved requirements.
• Monthly planning sessions completed, with supply risks and actions tracked.

Ideal Competencies Of The Candidate

• Analytical Thinking: Converts sales and stock data into forecasts and order recommendations.
• Attention to Detail: Maintains accurate forecasts, orders and exception records.
• Planning: Balances demand, availability, capacity, lead times and shelf life.
• Problem Solving: Identifies and addresses shortages, excess stock and supply risks.
• Coordination: Aligns stores, Operations, Procurement, Supply Chain and Logistics.
• Accountability: Drives orders, actions and supply exceptions through to resolution.
• Judgement: Challenges requirements and escalates decisions outside authority.

Preferred Experience & Qualification

• Grade 12 / Matric; relevant supply chain, logistics or hospitality qualification would be advantageous.
• Three years' PS&OP, stock planning, forecasting or order-management experience.
• Strong Excel and ERP skills; GAAP, Unity or reputable POS-system experience essential.
• Knowledge of stock cover, lead times, forecasting and service levels.
• Perishable, frozen or multi-site retail experience preferred.

Proactive, willing to learn and able to own deadlines and planning outcomes.

Please respond with the following;

• Updated CV

#MakeYourMomentsExceptional